Legal
Privacy Policy
This Privacy Policy explains what information we collect when you contact us or browse this website, how that information is used, how long it is kept, and the choices available to you. We keep the amount of information we hold to the minimum needed to answer an enquiry and arrange a booking.
1. Information We Collect
We only collect information that you choose to give us. There is no account registration on this website, and you can browse every page without submitting any personal details.
Enquiry form details: the name or preferred form of address you enter, the contact detail you provide so we can reply, and your stated preferences such as date, duration, companion of interest, venue type and any notes you add.
WhatsApp conversation records: the messages exchanged when you contact our concierge line, retained only for as long as needed to arrange and confirm your booking.
Basic technical data: standard information your browser sends with each request, such as page addresses, referring page, browser type and approximate region, used to keep the site working correctly.
Cookie and local storage entries: a small entry recording that you confirmed the 18+ age notice, so the notice is not shown again on your device.
- Enquiry form details: the name or preferred form of address you enter, the contact detail you provide so we can reply, and your stated preferences such as date, duration, companion of interest, venue type and any notes you add.
- WhatsApp conversation records: the messages exchanged when you contact our concierge line, retained only for as long as needed to arrange and confirm your booking.
- Basic technical data: standard information your browser sends with each request, such as page addresses, referring page, browser type and approximate region, used to keep the site working correctly.
- Cookie and local storage entries: a small entry recording that you confirmed the 18+ age notice, so the notice is not shown again on your device.
2. Information We Deliberately Do Not Collect
We do not ask for, and you should not send us, identity document numbers, full residential addresses, employer details, financial account numbers or card details through this website or through WhatsApp.
We do not build marketing profiles, and we do not attempt to identify you across other websites or services.
3. Cookies and Third-Party Analytics
This website uses only the minimal storage needed to remember your age confirmation. It does not require advertising cookies to function.
If a website analytics tool is enabled by the site operator in future, it may set its own cookies and record aggregated visit statistics such as page views and referring sources. Where that happens, the operator should update this section to name the tool actually in use, and you can block or delete cookies at any time in your browser settings. Blocking cookies may mean the age notice reappears on each visit.
4. How Your Information Is Used
Your information is used for a narrow set of operational purposes only.
To reply to your enquiry and answer your questions.
To check availability and confirm the arrangements for a booking.
To share rates privately in conversation, since pricing is not published on the website.
To keep a short record of a confirmed arrangement so both sides have the same understanding of what was agreed.
To maintain the security and correct operation of the website.
- To reply to your enquiry and answer your questions.
- To check availability and confirm the arrangements for a booking.
- To share rates privately in conversation, since pricing is not published on the website.
- To keep a short record of a confirmed arrangement so both sides have the same understanding of what was agreed.
- To maintain the security and correct operation of the website.
5. Retention Periods
Enquiries that do not lead to a booking are deleted once the conversation has clearly ended. Records relating to a completed booking are kept only for a short period afterwards, in case of a follow-up question, and are then deleted.
The age-confirmation entry stays in your browser’s local storage on your own device until you clear your browser data. It is not sent to us and contains no personal information.
6. We Do Not Sell or Share Your Information
We do not sell, rent, trade or otherwise make your personal information available to advertisers, data brokers, marketing lists or any other third party.
The only people who see your enquiry are the concierge staff handling it and, where a booking is confirmed, the companion you have asked for — and then only the details needed to attend the arrangement, such as time and venue.
Information may be disclosed only where a valid legal obligation requires it, and only to the extent required.
7. Your Choices and How to Request Deletion
You can ask us at any time to tell you what information we hold about you, to correct it, or to delete it. The quickest route is to send that request on the same WhatsApp thread you used to contact us, or through the enquiry form on the Contact Us page, stating clearly that you are making a deletion request.
You may also withdraw an enquiry at any time before a booking is confirmed, and you can stop communicating with us without giving a reason. Where information is deleted, we cannot continue an arrangement that depended on it.
8. Security Measures
We keep the number of people with access to enquiry information as small as possible, and we do not store enquiry details beyond the retention periods described above. Devices used to handle enquiries are access-protected, and conversation records are removed once no longer needed.
No method of transmission or storage is completely secure. Messages you send over a third-party messaging application are also subject to that application’s own security arrangements, which are outside our control. Please avoid sending sensitive documents or financial details through any channel.
9. Age Restriction
This website is intended for adults aged 18 or over. We do not knowingly collect information from anyone under 18. If you believe a minor has submitted information to us, contact us and we will delete it. See the Age Verification page for the full notice.
10. Changes to This Policy
This policy may be updated when our practices or the website change. The revised version replaces the previous one from the date shown as Last Updated at the top of this page. Significant changes will be reflected in that date, and continued use of the website after an update means the current version applies to you.
11. Contact
Questions about this policy, or requests relating to your information, can be sent through the WhatsApp concierge line or the enquiry form linked from the Contact Us page. Please include enough detail for us to locate the relevant conversation.
Related Documents
Read Alongside
Questions
Speak With Our Concierge
If anything on this page is unclear, or you would like your information removed, contact us and we will respond on the same thread.